FAQ

 

What’s inside the tent?

All our tents come standard with beds, bedding, rugs and fairy lights. Have a look at our packages for what extras we have to offer!

Shall I bring bedding?

We have that all sorted for ya! Just bring along your glad rags – we can sort the rest.

How many people can I fit in the tent?

Maximum we would suggest in a 5m bell is 4 adults, we offer group packages for 5-8 people

How many tents can I hire?

At private events we have a 7 tent minimum. However please give us a call if you have a bespoke event and we will do our best to help!

Is there a concierge service?

We have a reception tent; for easy check-in, luggage support and any on-site help

Are there bathrooms?

All our festival sites will have toilets and showers. If you have a private event and require toilets/showers – we can help source these for you.

What are the check-in/out times?

Festival check in/outs depend on the individual event – please check their websites.

Event and Wedding times can be flexible.

How do I make a booking?

Booking is simple:

Festivals – click on our book now and pick your package

Events/Weddings – get in touch so we can discuss your every wish

Do I need to buy a festival ticket as well as the tent?

You will need a festival ticket before joining the tribe! Unfortunately, we cannot allow you access to the camping area without a valid ticket.

Will I receive something to confirm my booking?

Of course! We will send you through an email confirmation as soon as booking is complete.

We will also be in touch closer to the event to make sure you have everything you need!

What do I need to bring to check-in/out?

Bring along your ID and confirmation email and you’re all set!

What is your cancellation policy?

Please see our terms and conditions.

Can we camp next to our friends?

Of course – let us know who’s in your tribe and we’ll make sure you are together!

Can we bring glass within the tent area?

This is dependent on the events policy, please check their website.

Can we make an open fire?

Unfortunately not, there can be no naked flame near our Canvas.

Still have a question? Give us a call, or drop us an email!

Tel: 07376184321

Email: hello@thecanvastribe.co.uk